Photograph of Amélie
Terms and conditions
2018 General Terms and Conditions for Professionals
Minimum order:
The minimum order is around € 200 for Europe and € 500 for the rest of the world.
This minimum is recommended to offset shipping costs.
Delivery time:
Our delivery times may vary depending on the availability of our items. It usually takes 2 to 3 weeks after receipt of the payment, except 4 weeks. Our goal is to deliver you as quickly as possible, given the availability of our references at the time of your order.
Payment method:
Damage during transport:
If you receive broken objects, you must keep them imperatively. The carrier will pick them up. This is a requirement of the insurance. They need broken items for its refund.
You will receive the same items without charge.
Deadlines: you have 6 days maximum after receipt of the goods to send us an email with the notice of dispute. If the delay is exceeded, the broken objects can not be replaced.
Invoice with or without taxes
-For sale without taxes:
-Tax included
If you are a micro company and you do not have an intra-community number vat, we need your tax identification number.
If you are exonerated from VAT, we will have to add to your bill the 21% VAT Spanish taxes.
-Countries with customs formalities
The minimum order is around € 200 for Europe and € 500 for the rest of the world.
This minimum is recommended to offset shipping costs.
Delivery time:
Our delivery times may vary depending on the availability of our items. It usually takes 2 to 3 weeks after receipt of the payment, except 4 weeks. Our goal is to deliver you as quickly as possible, given the availability of our references at the time of your order.
Payment method:
The
payment will be made by bank transfer before the shipment of the goods
2% of the invoice will be deducted for cash payment.
Transport:
An agreement between 'Ibor deco' and the French company 'Gefco' allows you to benefit from very competitive rates for Europe(the average fee for orders of 300 €, 400 € or 500 € can be 20 €, 25 €, 30 € according to weight, volume and destination cities).
Transport:
An agreement between 'Ibor deco' and the French company 'Gefco' allows you to benefit from very competitive rates for Europe(the average fee for orders of 300 €, 400 € or 500 € can be 20 €, 25 €, 30 € according to weight, volume and destination cities).
Damage during transport:
If you receive broken objects, you must keep them imperatively. The carrier will pick them up. This is a requirement of the insurance. They need broken items for its refund.
You will receive the same items without charge.
Deadlines: you have 6 days maximum after receipt of the goods to send us an email with the notice of dispute. If the delay is exceeded, the broken objects can not be replaced.
Invoice with or without taxes
-For sale without taxes:
The prices indicated in our online shop are exclusive of taxes.
We need your intra-community VAT NUMBER , for Europe (this number is composed, for France, by the letters FR followed by 11 digits, IT for Italy, BE for Belgium ...).
If you have an intra-community vat number, the invoice will be paid without taxes. Your invoice must be declared in your country at the level of taxes.
We need your intra-community VAT NUMBER , for Europe (this number is composed, for France, by the letters FR followed by 11 digits, IT for Italy, BE for Belgium ...).
If you have an intra-community vat number, the invoice will be paid without taxes. Your invoice must be declared in your country at the level of taxes.
-Tax included
If you are a micro company and you do not have an intra-community number vat, we need your tax identification number.
If you are exonerated from VAT, we will have to add to your bill the 21% VAT Spanish taxes.
-Countries with customs formalities
The customs expenses and taxes will be borne by the customer.
Any unpaid invoices will be penalized with an indemnity of between 8% and 15% of the sum due.
HOW TO ORDER WOODEN AND RESIN ITEMS, IMPLIES THE ACCEPTANCE OF ALL OUR CONDITIONS OF SALE.
HOW TO ORDER WOODEN AND RESIN ITEMS, IMPLIES THE ACCEPTANCE OF ALL OUR CONDITIONS OF SALE.